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FAQs

Frequently Asked Question

What are my payment options for Axential orders?

At Axential Distributions, we offer a variety of payment options for our customers. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we support payments via PayPal and wire transfers for larger B2B orders.

When will my order be billed to my credit card?
Your order will be billed to your credit card once the payment is processed and the order is confirmed. You will receive a notification of your payment and the expected shipping date.
Can I pay for my order with PayPal?
Yes, we accept PayPal for orders on Axential Distributions. This payment method is available for both small and large orders.
What are Net 30 payment terms?
Net 30 payment terms mean that the payment for an order is due 30 days after the invoice date. This is commonly used in B2B transactions, allowing customers to receive goods or services and pay later within 30 days.

12828 Willow Centre Dr Ste D # 391 Houston Texas 77066

Call us :

+1 (737) 357-3850

Mail us :

partners@axentialdistributions.com

Open time :

8:00AM – 5:00PM

More Questions

At Axential Distributions, we offer a wide range of tools for industrial and commercial use, including power tools, hand tools, safety equipment, and more. Our products are sourced from top manufacturers to ensure quality and reliability for your business.

You can request your monthly Net 30 account statement through your Axential Distributions account portal or by contacting our customer service team. We will provide you with a detailed breakdown of your outstanding invoices and payments.

To sign up for Net 30 payment terms, you need to apply through our customer portal or contact our sales team directly. We will review your account and order history to approve your application for Net 30 terms.

Yes, you can pay your Net 30 invoices online through our secure payment portal. We offer multiple payment options including credit card payments, PayPal, and wire transfer.

If your application for Net 30 payment terms is denied, you can still place orders using other payment methods like credit cards, PayPal, or wire transfer. Our team will notify you of the reasons for the denial, and you may reapply after addressing any outstanding issues.

Yes, we offer discounts for bulk orders. The discount is based on the quantity and type of tools ordered. Please contact our sales team for a personalized quote based on your specific needs.

Yes, all of our products come with manufacturer warranties. Depending on the product, the warranty period may vary. Please refer to the product description or contact us for more information about specific warranties.

For large orders, we recommend reaching out to our sales team directly. They will guide you through the ordering process, provide a custom quote, and ensure timely delivery to meet your business needs.

If you need to return a product, please contact our customer service team within 30 days of receiving the item. We will guide you through the return process and arrange for a refund or exchange if necessary, according to our return policy.

Yes, once your order is shipped, we will send you tracking information via email. You can track the status of your shipment in real time on the carrier’s website.